Prices, dates, times, performers and performances are subject to change. Such changes do not dictate a refund or exchange unless authorized by the producer, promoter or 3eEncore.
There is no compensation if a guest misses a performance or cannot attend a future performance.
Special promotions and ticket offers are valid on new purchases only. They are not valid on previous purchases and there are no price adjustments after a sale.
The safety of our guests is our top priority. However, performances are rarely canceled due to weather. If you are concerned about attending a performance due to inclement weather, please call Guest Services at 605-367-6000.
Select tickets for performances may be exchangeable for a fee. If the new ticket is more expensive than the original, the guest is responsible for the difference. Exchanges are not available for discounted/promotional tickets, group tickets or tickets purchased during a presale. No exchanges are allowed on complimentary tickets.
Refunds are available for canceled performances. For rescheduled performances, guests are welcome to provide their ticket payment as a donation to support the mission of the Washington Pavilion or Orpheum Theater Center or accept credit in the amount of your purchase to be used towards a future performance. Refunds are only available within 30 days of the issuance of rescheduled performance notification.
The Washington Pavilion Guest Services, WashingtonPavilion.org, 3eEncore Guest Services, 3eEncore.com and SiouxfallsOrpheum.com are the only authorized distributors of tickets for our performances. While tickets purchased through secondary marketplaces and ticket resellers may be valid tickets, we cannot guarantee their authenticity or admission. If tickets are found to be fraudulent, guests risk being denied admission, refunds and/or exchanges. Please use discretion if you decide to purchase tickets through a ticket reseller.
Be Smart and Safe When Purchasing Tickets
The Washington Pavilion Guest Services, 3eEncore Guest Services and websites WashingtonPavilion.org, 3eEncore and SiouxFallsOrpheum.com are the only authorized distributors of tickets for Washington Pavilion and Orpheum Theater Center performances.
While tickets purchased through secondary marketplaces and ticket resellers may be valid tickets, we cannot guarantee their authenticity or admission. If tickets are found to be fraudulent, patrons risk being denied admission, refunds and/or exchanges. Please use discretion if you decide to purchase tickets through a ticket reseller.
Tickets purchased online outside of the region (SD, MN, IA,NE) may be subject to cancellation, If you are outside of the region and wish to purchase tickets, please call the Guest Services at 605-367-6000.
RED FLAGS
- If the URL is NOT “washingtonpavilion.org”, "siouxfallsorpheum.com" or "3eEncore.com"
- If tickets are not on-sale yet, but are available on these sites.
- If you are not given a seat number or if you see Orchestra level seats outside of rows A-Y, Mezzanine level seats outside of rows A-R and Balcony level seats outside of rows A-O.
For the best experience at the best price, guaranteed tickets and access to priority offers for other events, make WashingtonPavilion.org or 3eEncore.com your online source for Washington Pavilion and Orpheum Theater Center tickets. You can also buy tickets at the Washington Pavilion Guest Services at 301 S. Main Ave. or by calling 605-367-6000.