Your Washington Pavilion Museums membership card is available through your online account. You can add it to Apple Wallet, download the PDF to your phone or print a copy. No separate app is required.
Please note: Apple Wallet is currently the only supported mobile wallet. If you do not use Apple Wallet, you can download the PDF to your phone.
Need help accessing your card? Call the Box Office at 605-367-6000 or email info@washingtonpavilion.org to request an emailed copy. A temporary printed membership ticket is also available at the Box Office.
You can still check in and enjoy the museums without presenting your membership card. Our team can look up your membership when you arrive.
Make sure you are logging in through the Washington Pavilion website using the account associated with your membership. If you have not created an online account or still cannot locate your card, contact the Box Office for assistance.
No. Access your membership card through your online account on the Washington Pavilion website, not the 3eEncore app.
Yes. Apple users can add the card to Apple Wallet. You can also download the membership card PDF and save it directly to your phone.
Yes. Contact the Washington Pavilion Box Office at 605-367-6000 or info@washingtonpavilion.org to request an emailed copy of your card.
The Box Office can provide a temporary membership ticket printed on standard ticket stock. It is not intended to be a durable, long-term membership card.
No. The Box Office can look up your active membership when you arrive.
Eligible memberships include access to the ASTC Passport Program. Present your membership card and photo ID when visiting a participating institution. Before traveling, review the program’s current eligibility rules and participating locations.