Events & Tickets

Easy Access to Show Information
Access show information, cast biographies and other valuable information inside your digital playbill. Simply scan the QR code provided at the show and stay informed!

Our bars and café accept only credit and debit cards. Enjoy faster ordering and better customer service during performances and events!

• For the health and safety of our guests and team members, we kindly ask that you stay home if you’re feeling unwell.
• Please silence and store all electronic devices during performances. The use of recording devices is strictly prohibited, and flash photography can be hazardous to performers.
• Help us maintain a respectful atmosphere by refraining from talking, moving around or creating other distractions during performances.

The Washington Pavilion is truly a place for everyone. Therefore, we strive to make all shows and events as accessible to everyone as possible. Please tell us if you need assistance of any kind and we will do our best to help you.

Wheelchair Seating

The Mary W. Sommervold Hall, Wells Fargo CineDome & Sweetman Planetarium and Belbas Theater have wheelchair accessible seating available. Ramps, elevators and courtesy wheelchairs are available; please inform a Box Office representative upon your arrival or speak with an usher.

Parking

Accessible parking is available on 11th St. and Main Ave; both streets have curb cuts and accessible entrances near the designated parking spaces. Anyone with a handicapped parking permit can park at any metered space for free as long as the permit is displayed.

The Washington Pavilion is fortunate to have a parking ramp directly across the street to the east from the Wells Fargo CineDome & Sweetman Planetarium. Metered parking is available on the west, north and east sides of the Washington Pavilion. All street parking is free after 5 p.m. weekdays. Ramp parking is free after 5 p.m. on weekdays and free on weekends.

Visitors who plan on spending the day are encouraged to use the parking ramp, which is $1.25/hour. Check out our parking page for more information.

Audio Assistance

The Mary W. Sommervold Hall is equipped with a hearing aid loop allowing those with a telecoil (T-Coil) assistive hearing device to get a signal directly from the Hall’s audio system. On telecoil-equipped hearing aids and cochlear implants, the wearer must “turn on” or “switch to” T-coil mode by moving a small switch to the “T” position, or by changing to a program mode by pressing a button on a phone app, the ear-level device, or on a remote control.

Assisted listening devices are also available for the Mary W. Sommervold Hall and the Belbas Theater. Aux headphones must be plugged into the device which then connects to the Hall’s audio system. Please ask a Box Office representative or usher for assistance.

ASL Performances

An American Sign Language interpreter can be provided for most performances/events at the Washington Pavilion with a two-week notice. Please contact the Box Office at 605-367-6000 or contact us to schedule.

Visual Assistance

Large print and Braille programs are available for most performances and events with a three-week notice. Please contact the Box Office at 605-367-6000 or contact us to request these services.

Why is the price showing higher than before?

We’ve moved to something called All-Inclusive Pricing. That means the price you see already includes all the fees — the only thing added at checkout is tax.

What does “All-In” mean?

“All-In” means no more surprise fees at the end. The price you see up front is your total ticket cost before tax. It includes any service, facility or processing fees — so it’s clear and consistent from the start.

Why the change?

This is part of a new federal regulation that helps simplify ticket pricing. It’s designed to make buying tickets more transparent and less frustrating for customers.

Does this mean tickets are more expensive now?

Not necessarily. The actual cost hasn’t changed — the fees just aren’t hidden anymore. They’re included in the price you see, so it’s easier to budget and compare tickets right away.

Is this just how you do it, or is everyone doing it?

We’re following the industry standard now — platforms like Ticketmaster are using this same approach. It’s all about giving you a smoother, more transparent ticket-buying experience.